Development and Training Programs



  • Performance Feedback
  • Active Listening and Effective Questioning
  • Conflict Resolution
  • Presentation Skills
  • Meeting Management
  • Train-the-Trainer
  • Job Instruction (Shop-Floor Training)
  • Leading Effective Teams
  • Cross-Cultural Communication
  • Cross-Cultural Communication for Leaders
  • True Colors
  • Managing Up
  • Time Management
  • Communication Skills for Managers
  • Acquisition Integration Readiness Workshop
  • 5 Dysfunctions of a Team
  • Leadership Alignment Workshop
  • Competency Defining Workshop
  • Possibility Innovation
  • Accelerated Successor Mentor Model

We would happy to work together with you to tailor any of these offerings to your specific delivery needs.


Conducted by Microsoft Certified Instructors, our courses can help give your personnel the tools and skills they need to be more effective when performing daily tasks. We focus on time-saving techniques that help take average users to the next level.

  • Microsoft Excel *
  • Microsoft PowerPoint*
  • Microsoft Word *
  • Microsoft Outlook *
  • Microsoft Visio *
  • Microsoft Project *
  • Windows XP End User
  • Windows 7 End User
  • Web Research

* Microsoft Office Products can be trained in 2003, 2007, and 2010 versions


  1. Needs Analysis – we get a full picture of exactly you need (and what you don’t). This step is critical to ensure that any training you implement will directly align with your business goals.
  2. Design – we work with your internal Subject Matter Experts to create custom training materials and job aids.
  3. Implementation – we establish a realistic implementation plan and timeline that works for your organization, including long-term training strategies and train-the-trainer programs
  4. Evaluation– we use various evaluation techniques to ensure that what has been designed will meet your needs over time